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This is the privacy notice of Coffey Electrical Ltd

Our website address is: http://coffeyelec.ie.
Our registered office is: Coffey Electrical Ltd, Cappincur, Tullamore, Co. Offaly, R35EC62.

Who we are

Coffey Electrical Ltd is an electrical  services company that provides a range of effective solutions to all your electrical needs, covering commercial, industrial, educational, pharmaceutical and agricultural.

Introduction

This notice describes how we collect, store, transfer and use personal data. It tells you about your privacy rights and how the law protects you.

In the context of the law and this notice, ‘personal data’ is information that clearly identifies you as an individual or which could be used to identify you if combined with other information. Acting in any way on personal data is referred to as ‘processing’.

This notice applies to personal data collected through our website and through the social media platform, Facebook.

Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.

How we obtain personal data

The information we process about you includes information:

  • you have directly provided to us
  • that we gather from third party databases and service providers
  • as a result of monitoring how you use our website or our services

Types of personal data we collect directly

    When you use our website, our services or buy from us, we ask you to provide personal data. This can be categorised into the following groups:

    • personal identifiers, such as your first and last names, your title and your date of birth
    • contact information, such as your email address, your telephone number and your postal addresses for billing, delivery and communication
    • records of communication between us including messages sent through our website, email messages and telephone conversations

    Types of personal data we collect from third parties

    We confirm some of the information you provide to us directly using data from other sources. We also add to the information we hold about you, sometimes to remove the need for you to provide it to us and sometimes in order to be able to assess the quality of the services you offer.

    The additional information we collect can be categorised as follows:

    • information that confirms your identity
    • business information, including your business trading name and address, your company’s registered number (if incorporated), and your VAT number (if registered)
    • information that confirms your contact information
    • reviews and feedback about your business on other websites through which you sell your services
    • unsolicited complaints by other users

    Types of personal data we collect from your use of our services

    By using our website and our services, we process:

    • your username and password and other information used to access our website and our services
    • information you contribute to our community, including reviews
    • technical information about the hardware and the software you use to access our website and use our services, including your Internet Protocol (IP) address, your browser type and version and your device’s operating system
    • usage information, including the frequency you use our services, the pages of our website that you visit, whether you receive messages from us and whether you reply to those messages

    Special personal data

    We do not collect any special personal data about you.

    The bases on which we process information about you

    The law requires us to determine under which of six defined bases we process different categories of your personal data, and to notify you of the basis for each category.

    If a basis on which we process your personal data is no longer relevant then we shall immediately stop processing your data.

    If the basis changes then if required by law we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.

    Information we process because we have a contractual obligation with you

    This website does not request or process contractual information you give us.

      Information we process with your consent

      Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including [job opportunities and] our products and services, you provide your consent to us to process information that may be personal data.

      Wherever possible, we aim to obtain your explicit consent to process this information, for example, we ask you to agree to our use of non-essential cookies when you access our website.

      If you have given us explicit permission to do so, we may from time to time pass your name and contact information to selected associates whom we consider may provide services or products you would find useful.

      We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.

      You may withdraw your consent at any time by instructing us at office@coffeyelec.ie. However, if you do so, you may not be able to use our website or our services further.

      We aim to obtain and keep your consent to process your information. However, while we take your consent into account in decisions about whether or not to process your personal data, the withdrawal of your consent does not necessarily prevent us from continuing to process it. The law may allow us to continue to process your personal data, provided that there is another basis on which we may do so. For example, we may have a legal obligation to do so.

      Information we process for the purposes of legitimate interests

      We may process information on the basis there is a legitimate interest, either to you or to us, of doing so. Where we process your information on this basis, we do after having given careful consideration to:

      • whether the same objective could be achieved through other means
      • whether processing (or not processing) might cause you harm
      • whether you would expect us to process your data, and whether you would, in the round, consider it reasonable to do so

      For example, we may process your data on this basis for the purposes of:

      • improving our services
      • responding to unsolicited communication from you to which we believe you would expect a response
      • preventing fraudulent use of our services
      • exercising our legal rights, including to detect and prevent fraud and to protect our intellectual property
      • insuring against or obtaining professional advice that is required to manage Coffey Electrical Ltd’s risk
      • protecting your interests where we believe we have a duty to do so

        How and when we process your personal data

        Your personal data is not shared

        We do not share or disclose to a third party, any information collected through our website.

        Information you provide

          In posting personal data, it is up to you to satisfy yourself about the privacy level of every person who might use it.

          We do not specifically use this information except to allow it to be displayed or shared.

          We provide you with a public profile page, the information on which may be indexed by search engines or used by third parties. The information you provide on that profile page may be made available to the public.

          Once your information enters the public domain, we have no control over what any individual third party may do with it. We accept no responsibility for their actions at any time.

          Provided your request is reasonable and there is no legal basis for us to retain it, then at our discretion, we may agree to your request to delete personal data that you have posted. You can make a request by contacting us at office@coffeyelec.ie.

          Information you provide

          Our website does not allow you to provide information through blog posts, comments or reviews.

          Other examples include:

          • tagging an image

          In posting personal data, it is up to you to satisfy yourself about the privacy level of every person who might use it.

          Job application and employment

          If you send us information in connection with a job application, we may keep it for up to three years in case we decide to contact you at a later date.

          If we employ you, we collect information about you and your work from time to time throughout the period of your employment. This information will be used only for purposes directly relevant to your employment. After your employment has ended, we will keep your file for [six years] before destroying or deleting it.

          Information obtained from third parties

          Although we do not disclose your personal data to any third party (except as set out in this notice), we sometimes receive data that is indirectly made up from your personal data from third parties whose services we use.

          No such information is personally identifiable to you.

          Cookies

          We use cookies in the following ways:

          • to track how you use our website
          • to record whether you have seen specific messages we display on our website
          • to keep you signed in to our website

          Personal identifiers from your browsing activity

          Requests by your web browser to our servers for web pages and other content on our website are recorded.

          We record information such as your geographical location, your Internet service provider and your IP address. We also record information about the software you are using to browse our website, such as the type of computer or device and the screen resolution.

          We use this information in aggregate to assess the popularity of the webpages on our website and how we perform in providing content to you.

          If combined with other information we know about you from previous visits, the data possibly could be used to identify you personally, even if you are not signed in to our website.

          Your rights

          The law requires us to tell you about your rights and our obligations to you in regard to the processing and control of your personal data.

          We do this now, by requesting that you read the information provided at http://www.knowyourprivacyrights.org  

          Encryption of data sent between us

          We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us.

          Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar.

          Delivery of services using third party communication software

          With your consent, we may communicate using software provided by a third party such as Facebook (WhatsApp), Apple (Facetime), Microsoft (Skype) or Zoom Video Communications (Zoom).

          Such methods of communication should secure your personal data using encryption and other technologies. The providers of such software should comply with all applicable privacy laws, rules, and regulations, including the GDPR.

          If you have any concerns about using a particular software for communication, please tell us.

          Data may be processed outside the European Union

          Our websites is hosted in the Republic of Ireland.

          We may also use outsourced services in countries outside the European Union from time to time in other aspects of our business.

          Accordingly data obtained within Ireland or any other country could be processed outside the European Union.

          We use the following safeguards with respect to data transferred outside the European Union:

            • the processor is within the same corporate group as our business or organisation and abides by the same binding corporate rules regarding data processing.
            • the data protection clauses in our contracts with data processors include transfer clauses written by or approved by a supervisory authority.
            • we comply with a code of conduct approved by a supervisory authority.
            • we are certified under an approved certification mechanism as provided for in the Act.
            • both our organisation and the processor are public authorities between whom there is either a legally binding agreement or administrative arrangements approved by a supervisory authority relating to protection of your information.

          Embedded content

          Articles on this site may include embedded images. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

          These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

          Who we share your data with

          If you request a password reset, your IP address will be included in the reset email.

          What rights you have over your data

          If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

          Where your data is sent

          If you have a query in relation to how your data is handled, you can contact us by email or phone:

          Christopher Coffey
          T: 057 932 7534
          E: office@coffeyelec.ie

          Coffey Electrical Ltd
          Cappincur, Tullamore, Co. Offaly, R35EC62